Multi-tenant restroom service in Lake Elmo follows a written scope agreed before the first service date. The scope documents each restroom core, the nightly service elements, the supply products and par levels, and the escalation contact for out-of-schedule issues. No verbal handoffs, no assumed standards.
The Building Context
A four-tenant Class B office building in the Village Center corridor — 18,000 sq ft, built 2019, with a glass-walled lobby, shared conference suite, and restroom cores on each of two floors.
In a building like this in Lake Elmo, restroom cores serving multiple tenants on different schedules see variable daily loads. The nightly program resets every core regardless of the day's actual usage — the crew doesn't skip a lightly-used floor because it "looked clean." The scope is the schedule.
Nightly Service Elements
- All fixtures — toilets, urinals, sinks — cleaned and disinfected
- Mirrors and glass — streak-free finish
- Partitions — both faces, top rail, hardware
- Floors — sweep and damp mop including behind fixtures
- Touch points — handles, flush levers, faucets, dispenser hardware
- Waste — all bins emptied, liner replaced
- Supplies restocked to agreed par levels
Local Conditions in Lake Elmo
Washington County's 2040 plan designates the TH-5 corridor through Lake Elmo as a primary employment district, with several multi-tenant buildings under lease within the last three years.
Clay soils in the Lake Elmo area track heavily during spring thaw — March through April lobby and elevator foyer cleaning frequency typically increases by 30–40% for buildings with slab-grade entries.